Privacy policy

Privacy Policy
This Privacy Policy (“Privacy Policy”) is effective as of March 2025.

1. Overview

This Privacy Policy applies to Harpa'h Apparel and its affiliates and subsidiaries (collectively, "we," "us," "our," and "Harpa'h"). It describes how Harpa'h collects, uses, and protects your Personal Information (as defined in section 2) across our websites, retail stores, and mobile applications (collectively, the "Site"). This policy also outlines your choices regarding your Personal Information and how you can access and update it.

At Harpa'h, we are committed to protecting your privacy. We do not share your Personal Information with third parties in ways that are not disclosed in this Privacy Policy.

By using the Site, you acknowledge and consent to the collection, use, and disclosure of your Personal Information as described below. This Privacy Policy may be updated periodically, and we will notify you of any material changes via email or a notice on our Site before they take effect.

2. Definitions

"Agent"
Any third party that processes Personal Information on behalf of Harpa'h.

"Personal Information"
Any information relating to an identifiable individual, including but not limited to name, email, address, phone number, and payment details.

"Processing"
Any operation performed on Personal Information, such as collection, recording, storage, and deletion.

"Services"
All products and services offered by Harpa'h.

"Site"
Includes Harpa'h's website, mobile applications, and retail stores.

"Third Party"
Any entity other than Harpa'h or its Agents.

3. How We Collect and Use Your Personal Information

3.1 Mobile Application

When you use our mobile application, we automatically collect device identifiers and operating system details to enhance user experience. We use mobile analytics software but do not link this data to your Personal Information.

3.2 IP Address

We collect your IP address for site administration, fraud prevention, and demographic analysis. Your IP address may be classified as Personal Information under applicable laws.

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies for authentication, analytics, and targeted advertising. You can manage your cookie settings through your browser. However, disabling cookies may affect your Site experience.

3.4 Log Files

We gather information such as IP addresses, browser types, and browsing history to improve our Services and marketing strategies. We do not respond to Do Not Track (DNT) signals.

3.5 Behavioural Targeting & Advertising

We may collaborate with third-party ad networks to provide targeted advertisements based on your interests. You can opt out of such advertising through your browser settings.

3.6 Social Media Widgets

Our Site includes social media features that may collect your IP address and Site interactions. These features are governed by the privacy policies of the respective social media platforms.

3.7 Single Sign-On

You may log in to our Site using third-party sign-in services. These services authenticate your identity and provide basic Personal Information, such as your email.

3.8 Information You Provide

We collect information you provide through sign-up forms, purchases, surveys, and customer service interactions. This may include your name, email, billing and shipping address, and payment details.

3.9 Supplementary Data

We may receive additional Personal Information from public databases or business partners to enhance our records and Services.

4. How We Use Your Personal Information

4.1 Contact Information

We use your contact details for transactional communication and marketing purposes. You can opt out of marketing emails at any time.

4.2 Feedback and Reviews

If you provide feedback or reviews, we may display them on our Site. You can request removal of your Personal Information from posted reviews.

4.3 Marketing

We may use your Personal Information for personalised marketing through email, SMS, and social media. You can unsubscribe at any time.

4.4 Legal Compliance

We may process your Personal Information to comply with legal obligations, prevent fraud, and protect our rights.

5. Disclosure of Your Personal Information

We may share your Personal Information with the following parties:

  • Service Providers assisting in payment processing, IT support, and logistics.

  • Business Partners offering joint promotions or complementary products.

  • Regulatory Bodies as required by law.

  • Successor Entities in case of a merger or acquisition.

6. International Data Transfers

We operate globally and may transfer Personal Information to countries with different data protection laws. We take steps to ensure appropriate safeguards are in place.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your Personal Information.

  • Withdraw consent for data processing.

  • Object to data usage for marketing purposes.

  • File a complaint with a regulatory authority.

8. Data Retention

We retain Personal Information for as long as necessary to fulfil its intended purpose, comply with legal obligations, and resolve disputes.

9. Security Measures

We implement security measures to protect your Personal Information from unauthorised access and breaches. However, no online transmission is 100% secure.

10. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect Personal Information from minors.

11. Contact Information

For privacy-related inquiries, please contact us at privacy@harpahapparel.com.

By using the Site, you consent to this Privacy Policy.